FAQ & policies
NO SURPRISES.
JUST CLEAR STANDARDS.
This draft includes the key questions we already know. Cancellation, late-arrival, repair, refund and other policy wording can be added once Alessia confirms the final rules.
Please WhatsApp Alessia first with a clear photo of your current nails and the result you want. She will guide you toward the most appropriate service.
No. Technique and product selection are part of Alessia’s professional assessment.
No, acrylic is not used at Euphoria.
Yes. The Silent Treatment option is available if you prefer a calm appointment without conversation or small talk.
Yes. Removal of another salon’s set is currently listed at €35.
Essence covers minimal details; Signature covers more detailed mixed designs; Euphoria covers bold, complex and 3D work. The final website will include visual examples beside each tier.
Final policy wording to be confirmed by Alessia before launch.